I just got mine the other day, your feeder, and today is their first training day. I have been out there about 5 times and they are super hungry. I keep trying to train them, and a few times they stepped on the treadle, but then when they jumped off, the sound freaked them and then left. I will keep trying. My issue is, should I let them go hungry all day? How long can they go without eating?
Oh, I am so glad I had the time to check in at BYC today. Email me please so I can help immediately. I might go weeks before I have the time to check on old threads.
Every time that someone has emailed after having problems with getting the birds to use the feeder it has turned out that they were not following the instructions. But I always ask questions before I assume that. So...
Can you post pictures of the feeder as it is installed? Just in case something isn't right.
The basics are:
The feeder must be secured to a post or wall to prevent the feeder from rocking around when the birds step on the treadle.
the treadle MUST bottom out so it can be firmly pinned down to the ground with one foot while the chicken stands on the other foot to eat.
ALL other feed must be gone, no old feed under the deep liter for them to scratch up, no free range, no treats of any kind. Just the feed in the feeder.
Have you adjusted the spring? From the date your feeder might be one of the new design feeders with the series of holes in the front cover to allow a stronger or weaker door closing action. Doesn't sound like it is the soft close feeder. You want the spring strong enough to close the door but not so strong that it is difficult for the birds to open the door.
Send a close up of the spring where it is attached to the wire link/door crank..
As far as how long to let them go hungry, if everything is done according to the instructions, to the very letter, nothing left out, nothing added, one or more birds will pick up the skill and teach the other bids in a day's time. Chickens generally will not starve themselves to death, at some point hunger overcomes the fear of the new noisy contraption and one of them starts using the feeder. If you are in the deep freeze like so many are this isn't the time to start using a new feeder. Pull the feeder and wait for mild weather, the birds need feed to stay warm. If you realize that the feeder wasn't installed correctly and the birds are skittish for good reasons pull the feeder for a week and start over so they have a chance to forget their initial fear of the feeder.
And email me please! And send pictures so I can help.