Quote:
When you go to their sales page wipes out your order as well. I had my cart full of what I thought I was going to order and then clicked continue shopping and went to the sales page but even though I selected a sales package and added it to my cart, when it changed pages to the shopping cart it was blank except for the sales item I had added.......
All Im saying is I got frustrated to as it sounds like others have. Works better to just give em a call.......
I agree.. it is extremely frustrating when you go to a website and it is hard to get it to work right.. i wish they would fix all the glitches... and it makes me wonder how much business they have lost due to a temperamental website!
Quote:
Its when I have my order, I enter all my info and click the button that says click here to checkout. It wont go to step 3 of the checkout. It just goes to a different page. So I will just call them in the morning, as I tried it twice, with the same result lol
I've had it do that too.. I found out that i had accidentally opened multiple pages on different tabs.. once I closed it all out and started over with just one page (and stayed with just one tab) it worked ok.. I have no idea why their website can be so stubborn at times.. at one point i even ended up emailing their customer service and got a phone call the next day.. the woman on the phone acted like she had never heard of anyone having problems with their website before.. but was more than happy to offer to take my order over the phone.. but I managed to get the website to work on my own and didnt want duplicate orders
Good to know! If I decide to try online again when I order my meat birds, I will remember that. I always have like 4+ tabs open to various sites haha I mentioned that I couldnt order last night but they didnt say much.
I'm pretty sure the website times out after a certain length of time, say 5 minutes or so. I had the same frustrations with my chick order last month. After many unsuccessful attempts, I finally placed my order and received a confirmation email directly afterwards. I don't think they give enough "browsing" time so when it's time to order you have to know what you want and do it quick!