I just called a Hatchery here in California, it's called Signature Poultry & Game Bird Farm. I was asking the gentlemen questions on specific breeds I was looking for: Ameraucana and Salmon Faverolles. I was asking his price ranges, then he became irritable at the fact that he'd have to ship the chicks, he became irritable at the amount I'd like to purchase which would be ten Ameraucanas and five Salmon Faverolles and he laughed at the amount of chicks I wanted to order. Then he said irritabley well I'd charge you separate shipping and handling plus price of the birds. .which I understood, when asked him if he would do a quote he laughed and said well, we don't do those here. His rudeness, impatient attitude just turned me away from doing business with him. He treated me like I was an idiot and I just felt awkward while having him on the phone, he didn't ask but damanded I tell him my address in which I didn't and I just told him city and state. The man said I didn't ask for that I asked for the address, I just told him I'd discuss if I'd buy my chicks through him with my husband. I hung up the phone and decided I'd stick with Stromberg's Chicks & Game Birds Unlimited. At least Stromberg's has better customer service, answers questions politely and diligently.They'll do a quote and add shipping into the price, they don't charge extra. They'll treat you respectfully and answer questions doesn't matter how ridiculous they may seem. I was just shocked at the man's rudeness, I was going to try and do business with his company but now I won't. Obviously I'm sticking with Stromberg's and won't be ever calling this company back!!.