OK I will try and make this as short and simple as I can to save you from falling asleep..LOL I ordered and PAID for a necklace on October 21.. the seller acknowledged that she received payment on Oct 21.. said she would mail out necklace on Monday.... well silly me I ASSumed that she meant Monday October 24th. so FF>> to Wednesday November 2nd. I emailed the seller asking her if she got it in the mail and if she had a tracking number for me..... no response... I emailed her on the company site.... on november 3rd.... no reply... I contacted a friend of mine who has known her for 16 years.... he gets a hold of her and she finally replies saying she needs my paypal address so she can invoice me.... ummm NO I already paid.. went to my paypal account and got her the transaction number and that it stated the payment had cleared. then I get an email opps sorry "hun"..(no one calls me hun ) I will mail it out on Monday... what would you do?... wait it out or cancel the transaction via paypal? Oh.. and I wanted this necklace to go with a top I bought for a holiday party that is this Friday November 11th... so now I have to go and see if I can find another one to replace it.