undelivered eggs

[muddipuppy]

If ordered and paid for eggs get lost in the mail, how is this resolved? My seller says it's the PO's fault and refuses to replace or refund.

 

[kelseygirl707]

I've never been in that situation, but if I were the seller I would replace the eggs, but maybe split the shipping with the buyer.

 

[Jess N Jeff]

Did you pay for insurance? If given the chance I usually do. It covers the cost of the eggs and shipping.

 

[Dipsy Doodle Doo]

Quote:
Hi! I'm sorry to hear USPS misplaced your eggs. No doubt, it is USPS fault. They don't seem to accept responsibility for lost packages and I don't know of any way to make them accountable (without insurance).
If it happened with eggs I'd sold, I'd replace them for S&H.
Good luck!

Lisa

 

[greenfamilyfarms]

How long has it been since they were shipped? Was there a tracking number? If they were insured, you can file a claim, but it not there's really nothing you can do.