This is the first year I've tried shipped eggs. Had hatched a few of my own in the past with good results. I went into it with full knowledge that is was a crap-shoot. My hatch rate has varied greatly from 1 out of 18, to 8 out of 12. The only time I would have an issue with the seller is if the packing wasn't done well.....and that hasn't happened yet! It's a good way to get some different breeds of birds without going the hatchery route....if you're willing to take a risk.