WalMart Rant

[Bsmac]

If you chose to be in the people business, you really need to make an effort to care about people. The people I know that worked at WalMart had the same experience as you. The co-workers were fine, the customers were OK, but problems with management caused them to leave. There are very few people you see working at our WalMart more than a few months. It's a constant rotation of new people leaving before they fully get trained in for the job.

Nobody wants to shop where you as a customer is treated badly!

 

[gtaus]

I wouldn`t have gone back either. A good service manager would have went out of their way to make you happy as a customer!

I understand that. I just don't want to burn a long-term relationship with the store over a service manager that might be gone in a few months anyways. Well, I hope they find a better position for her. Customer care and support is not her forte.

 

[FrostRanger]

If you chose to be in the people business, you really need to make an effort to care about people. The people I know that worked at WalMart had the same experience as you. The co-workers were fine, the customers were OK, but problems with management caused them to leave. There are very few people you see working at our WalMart more than a few months. It's a constant rotation of new people leaving before they fully get trained in for the job.

True, I was there for about 3 years, management was fine up until my last few months, after that I got fed up and left. Thankfully management at my current job is wonderful

 

[Bsmac]

I understand that. I just don't want to burn a long-term relationship with the store over a service manager that might be gone in a few months anyways. Well, I hope they find a better position for her. Customer care and support is not her forte.

Yeah I get that! That position really needs someone that is a people person and knows how to make mistakes right!

 

[Bsmac]

True, I was there for about 3 years, management was fine up until my last few months, after that I got fed up and left. Thankfully management at my current job is wonderful

I`m retired so the only management I have deal with is my DW hahaha!

 

[gtaus]

Nobody wants to shop where you as a customer is treated badly!

Exactly, which is why I started off my 4-page complaint telling them that I have been a happy customer for ~15 years and never had a problem like this before. And I ended on a positive note stating that I hoped they would take action to improve the customer service. I'll just have to wait a few days to see how they respond.

 

[Bsmac]

Exactly, which is why I started off my 4-page complaint telling them that I have been a happy customer for ~15 years and never had a problem like this before. And I ended on a positive note stating that I hoped they would take action to improve the customer service. I'll just have to wait a few days to see how they respond.

You did the right thing, I hope they do too!

 

[gtaus]

True, I was there for about 3 years, management was fine up until my last few months, after that I got fed up and left. Thankfully management at my current job is wonderful

Leadership matters. I worked at a small hospital that brought in new management. They lost the focus on patient care and only seemed to care about cost cutting. Half the nurses left, and all the doctors moved on within a year. Same hospital, just different management with different priorities. The only employees that stayed had limited options. But they were not happy working there anymore.

 

[Bsmac]

Leadership matters. I worked at a small hospital that brought in new management. They lost the focus on patient care and only seemed to care about cost cutting. Half the nurses left, and all the doctors moved on within a year. Same hospital, just different management with different priorities. The only employees that stayed had limited options. But they were not happy working there anymore.

That`s sad!

 

[coach723]

Walmart has changed a LOT. I used to merchandise for an outside vendor in several Walmarts, and the store manager makes a big difference. However, corporate heads also cause a lot of issues that they are not on site to deal with the repercussions of. Living very rural, my choices for shopping are somewhat limited without driving really far. I can say that particularly in the last year, incorrect pricing, leading to over charging, has gotten really bad. My Walmart is removing price tags from many items (particularly clothing), and it does not ring up at the posted price at the register. I've been charged an extra $1 - $6 dollars on some items. Posted prices on signs and shelves are not always what it rings up as. I've gotten to writing posted prices down on my list as I shop, so I know when it rings up. Those $1 - $6 differences may be small on one shopper, but add up how many people go through there every day. You really need to pay attention now. And when you have to question it, the eye rolling and irritation from some employees is ridiculous. Like I did this on purpose so I can waste some more of my day dealing with it? Sorry, I'm not making a donation to Walmart today, just paying for what I bought, that I had to scan and bag myself, which I didn't get a discount for. And I was told that the removal of price tags is coming from corporate. I've gone to only getting what I absolutely have to there now, and paying a little more elsewhere for some things. It seems to be the way things (don't) work everywhere now.