Warning and Beware!!!! :somad

[MeepBeep]

there is no amicable solution and you should be aware of that before you purchase any shipped item

I beg to differ, I have come to many amicable solutions with sellers and buyers over the years, and communication has been key in every instance... And I have been on both sides of the table and when I was the seller I bent over backwards to come to an amicable solution with an unhappy customer even if it cost me money, that part of the cost of doing business... I sold exotic animals both retail and wholesale for many years, I know full well about potential losses with living creatures and took a loss many times to make it right...

This is the reason I don't personally sell eggs via the mail or even in person most of the time, as I can not control what happens to them in transit...

Sellers don't sell eggs to make a loss and sometimes they will take a loss just to keep someone happy and to avoid bad feedback but that's the same as being blackmailed really.

And again I beg to differ, if you choose to sell a product, sometimes taking a loss and making a customer happy is simply the cost of being in business and offering good customer support... Suggesting that truthful negative feedback is blackmail is as wrong as suggesting that a tracking number is proof you delivered the item that was paid for even if it never arrived or was delivered...

but if you consider the other side of the coin where you are selling and shipping eggs would you sell me 12 eggs and guarantee that I will get at least 8 chicks.

Do you want my honest answer?

Yes, if I was to sell viable hatching eggs on Ebay, I would in fact guarantee that you would get some viable hatches (can't say if I would guarantee any particular percentage) but if the eggs I sent resulted in no hatches I would certainly replace those eggs one time at no cost or refund the money... But, only after opening a dialog with the buyer and trying to sort out what went wrong and what could be done to fix the problem aka keep open a channel of communication...

 

[A1momof3]

I beg to differ, I have come to many amicable solutions with sellers and buyers over the years, and communication has been key in every instance... And I have been on both sides of the table and when I was the seller I bent over backwards to come to an amicable solution with an unhappy customer even if it cost me money, that part of the cost of doing business... I sold exotic animals both retail and wholesale for many years, I know full well about potential losses with living creatures and took a loss many times to make it right...

This is the reason I don't personally sell eggs via the mail or even in person most of the time, as I can not control what happens to them in transit...
And again I beg to differ, if you choose to sell a product, sometimes taking a loss and making a customer happy is simply the cost of being in business and offering good customer support... Suggesting that truthful negative feedback is blackmail is as wrong as suggesting that a tracking number is proof you delivered the item that was paid for even if it never arrived or was delivered...
Do you want my honest answer?

Yes, if I was to sell viable hatching eggs on Ebay, I would in fact guarantee that you would get some viable hatches (can't say if I would guarantee any particular percentage) but if the eggs I sent resulted in no hatches I would certainly replace those eggs one time at no cost or refund the money... But, only after opening a dialog with the buyer and trying to sort out what went wrong and what could be done to fix the problem aka keep open a channel of communication...

"As I said the vitality of eggs is a slippery slope when shipped, but that is no excuse for the seller to not respond to your concerns and try to come to an amicable solution..."

there is no amicable solution and you should be aware of that before you purchase any shipped item. Ive dealt a lot with ebay and never had a problem as a buyer when there was a problem. As a seller it can be a nightmare which is why I wouldn't consider selling eggs in the first place. People do not want to pay for over night shipping, live animal stickers or insurance yet they expect a 100% hatch rate. As a seller you do your best knowing that the package will be beat to crap and left in vehicles that are not climate controlled during delivery so now you have a upset buyer who wants you to replace the eggs and pay to ship them (even if you refund you are still out the ebay and paypal fee).
  Sellers don't sell eggs to make a loss and sometimes they will take a loss just to keep someone happy and to avoid bad feedback but that's the same as being blackmailed really.

heres a real life example:

buyer: I payed to much for the item
me: ok repack the item and return it and I will refund the item plus the return shipping
buyer: I don't want to return the item
me: I can not give a refund until its returned
buyer: I gave the item away as a birthday present so I can not return it
me: was the person you gave it to unhappy?
buyer: no she loved it but I think I payed to much
me: im sorry but unless the item is returned I can not give you a refund
buyer: unless you give me half my money back im reporting you to ebay and leaving bad feedback

buyer is now banned from ebay.

I can only imagine what it would be like selling eggs.

I bought 12 eggs a few weeks back and didn't read the post. i thought 100% fertile guaranteed was a sales gimmick. It wasn't until we got the eggs and could tell they were incubated for a least 10 days before shipping then I thought about the 100% fertile guaranteed. Turns out the seller pulled them from a broody hen and checked they were fertile before shipping. I complained in the hope he would realize how dumb that idea was and he apologized but no refunds or freebies. I now email and ask questions first

Im really sorry that you fell ripped off and it would be great if the seller sent you some freebies but if you consider the other side of the coin where you are selling and shipping eggs would you sell me 12 eggs and guarantee that I will get at least 8 chicks.

Let Me say this about me, I am a real person with real understanding of "things happen" and I a very easy going person. I NEVER expected a 100% hatch rate that is silly for anyone to expect that even with your own eggs. Things happen. Knowing all the possible issues with mailing eggs if just one hatched I would have been happy. I really only wanted one or two chicks but if more had hatched that too is easy to deal with. But I never expect that.

I would not have even said anything if I had opened them to find some hint that they had tried to grow. I am still holding out that this person will reply back to me but I never expect refund or replacement these days. People take advantage of other so much any more and honest people get shafted as a result. So expecting some kind of result from my complaint was never a thought. But to have it heard and understood .....acknowledged would have been nice.

I'm going to Canton this weekend and maybe I can find my desired frizzle chicks there. Lol at any rate I don't believe I was beyond the scope of reason with my expectations of this purchase and if anything I hope this will help someone else beware before going down this road.

 

[MeepBeep]

I would not have even said anything if I had opened them to find some hint that they had tried to grow. I am still holding out that this person will reply back to me but I never expect refund or replacement these days. People take advantage of other so much any more and honest people get shafted as a result. So expecting some kind of result from my complaint was never a thought. But to have it heard and understood .....acknowledged would have been nice.

And with that it appears even a very basic level of communication from the seller could have resulted in a amicable resolution of some type...

As I said previous, my only given negatives on Ebay were when the seller stopped communicating or didn't' communicate and I have no shame or remorse in leaving negative in those instances...

This type of after the sale customer support is how I base a lot of my real life purchases as well, I have transitioned a vast majority of my purchases to companies with exceptional after the sales support... Those companies get my continued return business, and I direct others to them while others get nothing and I steer others away from them...