Back in 2011, and new to the chicken-raising hobby, I purchased four pullet chicks (2 BOs, 2 Dominiques) from Poultry Hollow. Five years later, I have one Dominique left. Peep STILL lays a couple of eggs a week. They were all bright, friendly birds that experienced no health problems. The others were lost over the years to predators. When I replenished my little flock I went with another hatchery just for variety. While those birds (2 Americaunas, 1 SLW, 1 Lt. Brahma, 1 Black Australorp, 1 Cuckoo Marans pullets plus one BSL Cockerel) were pretty birds, they were nothing like the ones from Poultry Hollow, neither in terms of productivity or personality.
This year, I went back to Poultry Hollow. I purchased 2 Dominiques, 1 Production Red, 1 Black Australorp, and 1 Welsummer chicks (1-2 days old at time of purchase). All are healthy, active, and friendly birds. I couldn't be happier, either with the birds OR service received from Miss Judy. People have complained about all kinds of crap--dirty, smelly, etc. but it was not...it was a FARM with large numbers of animals, all well-cared for and content. Raise animals long enough, and eventually there might be the occasional outbreak of illness or run of bad luck. It comes with the territory, you are going to lose some birds/animals/livestock. The times I've been there, staff were busy doing chores (cleaning pens, feeding etc.). It takes considerable effort to maintain such a large operation with the variety of birds and other animals present, and I have always been pleased.
I am very happy with Poultry Hollow, and if you live close enough to drive on out, you really ought to make the trip. Where else can you pick out your birds and see where they actually come from? My chicks are busy little bees and enjoy interaction--the ones from the other hatchery never were as curious and friendly as these and the others I have gotten from Poultry Hollow. Just thought I'd relate my experiences...