What is your experience with Valley Hatchery?

[humanoidtyphoon88]

In ordered from Valley Hatchery in late February (I'm in Texas). Shipping was 3 days and all but 1 chick died. They have 100% live guarantee but that's on arrival. My chicks all died within the first 24 hours (5 of them) and had appropriate warmth and electrolytes. The one that survived lived to 4 months old, never got to lay a single egg, and died of what appeared to be Mareks. Now my 20 chicken flock is down to 2, so be careful. Did Valley send Mareks too? I don't know. I only know that I would not order from them again after losing all the chicks. 3 day shipping is unacceptable imo.

 

[MistressLupine]

Damn dude you got super unlucky

I’m suprised all but one of mine have survived

Had impacted crop twice, and an ear infection. My only pure grey one died of a incurable respiratory infection they can get from shipping

All 6 of the others are still alive and very healthy and happy

 

[3Daisy]

My guess is that it would mean that they don't kill the boy chick's that hatch.

They can determine sex in the eggs now.
They simply don't hatch them

 

[BlueBaby]

They can determine sex in the eggs now.
They simply don't hatch them

I know, and that's why I am glad that I have 4 roosters. I can hatch my own without having to deal with hatchery mess ups anymore.

 

[Kool kat]

Yes, I ordered recently from Valley Hatchery & I strongly DO NOT recommend them. I placed my first order of muiltiple varieties of chicks for well over $100.00. When my receipt came in via email I realized to my horror, that the Orpington Chicks were noted as Bantams not Standards. I quickly contacted Valley Hatchery Only and asked if I could replace the 5 Bantam Straight Run Chicks for Standards, or simply remove the them all together. With unbelievable smugness I was told "NO! At the time of checkout I was notified any changes to my order (ie mistakes) would result in cancellation of the order along with a 10% fee based on the Gross amount of the sale. Further, I would have to reorder all over again.

This meant that I had been lucky the first time and had found all my chicks available in late May for shipping. If, I cancelled my order I would loose the chicks and the shipping date. Now the way I see this, there is no customer service with this company. If they will treat a new customer like this and are willing to loose money so cavalier, then what are they going to be like if there is a real issue. I cannot emphasize enough the young man had a smug delighted attitude that I was going to be fined/penalized 10% purchase. Final thoughts for lawyers out there, the company forces the buyer to cancel their order, but then penalizes for doing so....is that even legal?

I just ordered from there and I read all the fine print before I placed my order (all the things that you have to check before you buy) It clearly states that once order is placed no changes can be made and there will be a fee if changes need to be made so I seriously doubt you have a case