Somewhat topical, I just now (not ten minutes ago) had a really frustrating customer experience. Had a couple visit me, looking to buy four (10lb) rabbits. Turns out they wanted house bunnies and they wanted unfixed pairs to breed so they could have more cute babies as pets (that's just asking for a hoarding/rescue nightmare) and didn't say. They had no idea what rabbits were like, it was like they'd never even picked one up before. They showed up and were immediately offended when they found out that the rabbits kicked. They were upset that the rabbits shed. They were mad that the rabbits didn't want to be held and cuddled. The girl had these rediculous inch-long fake nails and a coach purse and when one of the rabbits kicked off one of the nails (because she insisted on holding one of the hormonal BUCK rabbits) she was upset that the rabbits were so flighty. They were upset that the rabbits didn't have their nails clipped (they had their nails clipped last week). She was upset that she couldn't hold the rabbits and her purse at the same time. (Mind you, these are adolecent rabbits and are extremely hormonal and flighty, like all rabbits at that age.) And you know why they SAID they wanted rabbits? And I quote, the lady said "I want rabbits because I love them, and animals are my life".
This is why I don't like selling to pet owners. They walked out without my rabbits, probably thinking that I am a bad breeder because my rabbits aren't indoors or some other preppie-upper-middle-class-white-girl nonsense. I don't think I would have sold to them even if they wanted 'em. I told them that all rabbits shed, kicked and were not fond of being held, especially at this age. I genuinely hope they reconsider rabbits as pets but they probably won't. They'll just go to someone who pretends to be sweeter but probably has a lot less sense.
Customers can be the best part of the job when they're attentive and want to be educated. They can be the worst part of the job ever when they are high on themselves and preconceived notions. And they will lie through their teeth to get you to sell to them if they want it that badly.
Heck, my ad is on a FARM page and even says; "The four rabbits would make a great starting herd for cross-breed back yard meat rabbits or possibly 4H projects.
These are not minis. These are big bunnies with 8-11lbs parents."
Not "Sweet loving pet rabbits to a good home" or some other nonsense.
People like that completely ruin my day and this job.
Edited by Staff