Hello little grey,
I would have loved to recieve a phone call or an email regarding this issue. Our name and reputation is everything to us. I wish I knew your name. Anyways let me try and sift though your concerns.
You wrote
"Well, we purchased 30 Wyandotte chicks from Paul's Poultry and they didn't have a good trip 2 were DOA... and another 7 have passed away within 1-2 days... and now I have 2 that are on the verge!"
We never sell more than 24 to 25 chicks at a time. So that would mean that you either received 5 or 6 birds for FREE!!
"They were all poopy butt so I had to clean them up"
Where they poopy butt when you picked them up out of the box?? If they where I would like to have known.
"You think Paul's Poultry will help refund? We're down to 20 chicks if these two die Only 3 days!"
We will gladly credit you for 4 to six birds, just give me a call.
"And he kinda sorta got our stuff mixed up. We wanted at as many BLRW as possible and somehow thought we'd manage to figure out at least 12-15 and 12-15 of whatever he had left... well, we only got 3 BLRW :-/ Bah!"
Once again I wish I knew who you where or would address your concerns with us directly. I'm sure that I could find a paypal invoice detailing exactly what varieties you where billed for. Give me a call.
If you are from Russell we did sell you 25blue laced red Wyandottes. You will see as they grow out that they are all blue laced reds. Blue/black and splash check this link out
http://bluelacedred.com/blue black and splash.html Will you check this forum thread 4 months from now and give us an update??
"Scared to complain though BF doesn't want to bother him since he was so nice!"
I still am nice. Give me a call.
"I think shipping for approximately $50-$60 since I believe we did expressed shipment"
Express mail service is the only way we ship. We have a flat rate fee of $45.00 for shipping. Up to $15.00 less than what you just said.
I would like to stress that it is important to us that your expierence with Paul's poultry was first rate. If for any reason you are not happy give us a call. It is always better to try and seek out a solution before posting coments that might be taken the wrong way.
Thanks again for your buisness,
Jesse Paul
P.S. give me a call