I've ordered chicks from them for many years with no problem. I've ordered from McMurray and Cackle too. I've been getting chicks for ten years and I've never seen such a sh*t show as this last order was.
They never sent a receipt to my email.
They had no information about my order online. I can't look it up. It doesn't exist.
They didn't send a text letting me know the chicks were sent which has always been done in the past. No way to track the shipment. No idea chicks were on their way.
The PO called my home number which is my THIRD contact number. Luckily we have a landline upstairs or I would have no idea the chicks were at the PO.
When I got the chicks, one of them was under the pad and one of them was in a little compartment on the side, almost dead. I thought it was dead because it was cold and stretched out but it opened its beak. It was hypoglycemic and hypothermic; it took 20 minutes to bring it back. If I didn't check the whole box it would have been easily missed until I smelled it. There's no way the chick could have gotten in there on its own.
They never sent a receipt to my email.
They had no information about my order online. I can't look it up. It doesn't exist.
They didn't send a text letting me know the chicks were sent which has always been done in the past. No way to track the shipment. No idea chicks were on their way.
The PO called my home number which is my THIRD contact number. Luckily we have a landline upstairs or I would have no idea the chicks were at the PO.
When I got the chicks, one of them was under the pad and one of them was in a little compartment on the side, almost dead. I thought it was dead because it was cold and stretched out but it opened its beak. It was hypoglycemic and hypothermic; it took 20 minutes to bring it back. If I didn't check the whole box it would have been easily missed until I smelled it. There's no way the chick could have gotten in there on its own.