How many chicks did you order & pay for?...having four dead on the first day (especially the DOA) without recompense is reason enough for me to neither use Cackle again, nor to recommend them to anyone....
I'm wondering how that number compares with the number alive at each stage: because if you paid for 22, they at least owe you for the DOA, but if you paid for 21 or less then the correct number arrived alive--although obviously some did not stay alive for very long.