When I bought my HB from the manufacturer I got a special that included bobwhite eggs. The eggs shipped separately and were not packaged well at all. they just tossed them between a couple layers of the tiny egg crates with no padding at all--well, no there may have been a thin layer of foam, but it was just a single sheet to keep the eggs in one crate, and sent them along. The box was packed enough the egg crates didnt' move around, but the eggs were too small for the spaces and totally twisted in transit. I had way less than half develop. I hatched 5 out of 30, but part of that is bad hatching techniques by me--I have an awful time getting a decent quail hatch even when I start with eggs from MY birds. But, like I said, less than half even developed, and several were smashed on arrival.
I would never spend the money to buy hatchery eggs (not exactly show quality birds, anyway) if they all package like that. At least live chicks are guaranteed to arrive alive!