Anyone Else Have The Brower Top Hatch?

Mine has been nothing but a pain since I've had it. First it was the turned going out. I'm not sure it works or not now. So I turn them once or twice a day which seems to work. Just to be on the safe side. Well now the temp won't stay regulated. Last week I had a spike to 104 got it back down. Yesterday it spiked back up to 104 and a hatching chick ended up dieing as the result. The one other chick I managed to save I think. I got it cooled off to about 95 right now. I want it back to 100 but I dont want to mess with it until the lil one is hatched. Anyone else have any experience with this incubator? Or can suggest anther one for a decent price?