I tried to place an order with them early this spring. I wanted barred Hollands, for some reason they're only available for local pick-up. I'm on Oregon, so no go on that! They never told me WHY that breed was pick-up only, just said it was stated in the breed description. I looked and looked and never found a reason. The web site was not professional, half the links didn't work or led to a blank page--I know that doesn't indicate quality of birds by any means, but apparently it's been that way for a while. I'm just getting a big ol flaky vibe from the whole place.
I also question this....copied from their website...
MARKING SERVICE FOR LOOK A-LIKE BREEDS AND MALES?
You may request that your order be marked by breeds so you can tell which breeds are which. Your chicks will receive a color dot on their head which is non-toxic and does not harm them at all. It will stay on your chick for about 1-2 weeks, ducks sometimes less due to water exposure. This service is optional and will incur additional charge for service. If you are selecting local pick up; this charge is not an optional service if you purchase males, you will be charged to have your males marked as they need to be separated from all other females and marked by breed.
Bold type added by me to emphasize what I find odd...if you're picking up chicks, you HAVE to have the males marked? Day old males have to be separated from females when you pick them up from the store, but it's okay to toss them all in a box for a few days...let alone brood them together. Plus, they're not saying how much this "non-optional service" is......