Sorry that happened to you. I had something similar happen with my first batch of meat birds, and it was so disappointing after all that work. We think they must have been white rocks that were sent by mistake. The first person I got hold of at the hatchery argued with me. I called back later to talk to a supervisor (as the first CS rep told me to do), and whoever I got hold of the second time cheerfully refunded my money. I've gotten subsequent batches by splitting an order with a large farmer who's a neighbor. She gets them from Welp or Ideal, I think. All of those batches have worked out great.