Bad buisness... what would you do if you were me? POLL

What should I do about these blueberry "bushes"?

  • Write a strongly worded email

    Votes: 0 0.0%
  • Go through paypal and try for a refund

    Votes: 0 0.0%
  • Let it go and just not go back

    Votes: 0 0.0%
  • Post a add in the same paper they did about the scam

    Votes: 0 0.0%
  • All the above

    Votes: 0 0.0%

  • Total voters
    0

tnchickenut

It's all about the Dels!
9 Years
10 Years
Joined
Jan 24, 2010
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Location
Englewood, TN
Ok. Here is the story with all the details needed to make up your mind and help me make up mine.

Two weeks ago, there was a ad in the Tennessee Trader (a local un regulated classified publishing for everything) and it said:
"BLUEBERRY BUSHES: 3rd year blueberry bushes, two varieties, climax and premiere, $18 a piece or $15 for 3 or more (and then the phone number)"

So I called, talked to a man who gave me a 5 minute lesson on blueberries and the two varieties he had for sale. I told him I would love to get some and he gave me directions and hours of operation. Well, I couldn't make it that week because of "production Friday" which is mandatory overtime. So I waited another week. Then, yesterday, the next Friday in the story, I went out to buy 8 blueberry bushes from him. He told me on the phone (and in the ad) that they were 3rd year and I will get maybe a small handful of berries this year but in a year or two they will be full producing bushes. Kay?

When I get there, there were blueberries in 1 gallon buckets and pots. (1 Gallon is important - suggesting a large root system) but they were just bare and about 2-3 feet tall. Well, I got to tell you... I have 4 blueberry bushes myself already that are infact 2 year and they do not have leaves right now. So I didn't think anything of it.

Now, while the daughter (in her 30's) goes to get a print out of how to care for blueberries... I walk around their greenhouse and buy a few more things. She comes back and sees all the pots of plants I drug out and placed together for her to add up and says, and I quote, "Wow. You are buying alot. I'll have to give you a discount." I said thanks and she started to add it all up. As she is adding it up, I hear roosters crowing. I said to her, "Are those your chickens or a neighbors?" She was already done writting prices on the receipt. She then adds up the total on a calculator, and we were talking about her chickens... she was trying to describe them since she didn't know the breed. I said, "I better be quiet so you can add that up. It may go in my favor or yours." We laughed, and she double checked it again... in silence.

She tells me $119+ change... and I gave her the cash. Her dad drives up as we are loading the car and she says to him, "They have chickens, Dad. You should find out what kind." So I talk to him for a minute about Delawares mainly and the others we will be having come into lay within the summer. He says, "Do you have a website?" I told him yes and gave it to them.

We go home, and I check my emails. I have one through my website (exceptionalchickens.com) from them (well, the mother I never met). It says (and I quote):
"Hello, Stacy. I'm sorry I didn't get to meet you. Seems while {name omitted} was talking to you about your exceptional chickens, the calculator miss fired. You bought:

8 blueberry bushes @ $15 each
....
....
....
....
....
....
and a English Yew @ $7.50, which was free.

Your total should have been $177.65 and you paid {name omitted} $120. Would you please mail us a check for $57.65 or bring us the cash? I see you take paypal, so that is fine too.

Thanks for comming out to the farm and thanks for your understanding. (smiley face)

(then signed)"


Now, I took the "exceptional chickens" thing very smart @$$ish. And I find the whole hunting me down for the difference very rude. That alone made me very upset for most of the day.

Well, I took three of the 8 blueberries to my mother's house because she wanted some. When I pulled one of them out of the SUV, it started to fall out of the pot... the way a stick falls over in the mud. So I pulled it out of the soil and what do you know! This "3rd year bush" was nothing but a very recent cutting. All that was on it was two water roots. (the thin ones that look like hair)

My mother, who knows just about everything there is to know about plants (she's the one people turn to about these things) said that those are last years cutting, put in water, and then just in the last month or so put in pots. They may or maynot make it. She said a responcible nursery would have never sold something like that.

So, my question after knowing all the details to it all, is this: What should I do now? I paid the difference through paypal, and am concidering going through paypal for the $57.65 to be returned. I know I will never go back. I just don't know what I should do now. I mean, $120 for twigs! Ok. Enough typing. Let's here ya'lls two cents.
 
Wow!!!!!
I guess I would first TRY and give them the benefit of the doubt....Try I said...

Call them back and without giving your name ask about their guarrentee for plants that die. Like a money back or credit type thing and ask for time limits. If they have one, SAVE YOUR RECIPT!!!! Give the plants time to grow...maybe they will. If they dont...bring them back and ask for your money back or at least credit.

If they give you a hard time, remind them that you were a really great customer and paid them thru paypal when their employee made a mistake. If they still so no, go thru paypal and file a complaint that the product you paid for was not as described. You will at least get part of your money back.

That sucks sorry.
 
I would be a little upset. I would have been reluctant to pay the difference as they made the mistake so they need to take the loss. What would they have done had you not given them your extra info? I can't believe they would expect you to pay them when you have already left. On top of the fact that she added it up TWICE and still didn't get it right. I know these things happen though, people do make mistakes but I thought it a little rude as well to email you for the difference.

These kind of situations can be so frustrating. I think that 50 something dollars is a good chunk of money to just pass off as a bad situation, just let it go kinda thing. I might suggest going back with the blueberry bushes and show them what they look like, that you are dissapointed, and that you have already had to deal with problems from them before with the money and see what they can do for you or say.

Good luck, I know these situations can just ruin a day and agitate you when it could have been so simple and nice.
hugs.gif
 
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Quote:
No, I paid in cash at the farm... but then when I got the email later, I paid the difference with paypal. This place is way off the beaten path, and I figured I would just pay the difference and let that go... but then when I saw they were just cuttings!!! (ARG!!)

And what about the "your exceptional chickens" comment? Is that not smug?
 
Whoops, I hit the last one accidently, I meant the second, try and get a refund. I'd also shoot them (the sellers) an email and tell them why.
 
Quote:
Exactly what I thought! Why should I pay for their mistake? I wouldn't dare ask that of one of my customers. Matter of fact there has been one time I know I lost money on the hatching eggs. I quoted a much too low shipping cost and it literally cost me more than their entire payment. I'm not even sure they ever realized that. I never asked them for a difference!

And from now on I will check these things. I figured they went dormit (spelling?) since she said they came up from Florida not too long ago. She also said that customers have been calling the farm and telling them that their "bushes" are no good. Apparently, they are pi$$ing all sorts of people off.

I kinda think that they slit their own throats. The area I live in is VERY rural and if word gets out that they are scam artists... well, they are dead in the water. No one will deal with them. ESPECIALLY, when they live near a Amish community who EVERYONE goes to for veggies and livestock. (Here is a good time to tell you that they are new to the area... just moved here 3 years ago according to them)

My father suggested going the lower route and writting a email back saying "Not only can you not do math correctly, but you can't tell a 3rd year bush from a cutting" lol. We all laughed at that one.
 
Thought you paid cash? Or, did you paypal the remainder they asked for as well? I would definitely be contacting them! I think placing an ad in the paper would be a bit much, at least until you at least try to contact them for a refund? They may let you take back the bushes for a refund'?
 
Quote:
yeah, cash at the farm, and then paypal with the difference they so boldly asked for.

Too late to take three of the bushes. My mother has already treated them with root stimulator and planted them. If she can't get them to grow no one could!

My 5 are still in their buckets. I was also thinking of taking photos of the "roots" and emailing them. How 'bout that?
 

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