A small group of us were just talking about the sale
Brinsea is having (20% off) until September 30th. From all of my research,
Brinsea is just top notch. The warranty and customer service, reliability and quality of construction all seem to be the best. Someone was able to find an Octagon 20 Advance on Amazon.com cheaper than the
Brinsea site, but with the auto humidity control of the EX model, the site is best.
The King Suro 20 is cheaper than the Octagon 20 Advance EX...apples to apples products really, but I spent the additional amount for the better things I've heard on customer service and longer warranty (2 years compared to 6 months). Also, the
Brinsea EX comes with its own humidity container. The Suro requires you to add something (a cup, bottle, some container) to draw water from. I believe there is about a $50-70 difference between them right now. It was worth it to me for those factors.
Also, between the Suro and
Brinsea EX, these are things I've found in research:
The interior cabinet of the Suro is larger - More head room for babies, but potentially longer rebound time for temperature upon opening and closing. This may be nominal, but it's worth saying.
Plastic construction of
Brinsea is said to be thicker/more substantial and the lid better fitting. Since I don't have both, I cannot confirm, but the lovely BYCer who posted that had both units.
Both units are loved by many on BYC. The Suro is just the new kid on the block, so it might take a while to grow in favor.
As above, the Suro requires another container. I wanted plug and play, stupid proof. Don't make me put a whole lot together, just give me everything I need.
The EX model of the
Brinsea will not count down the days for you like the others, also. Not sure about the Suro on this.
The Brinseas come from Florida and England. The Suros are produced in Korea, if I am correct, which has led to some of the customer service issues...calls not returned when messages left at call centers.
I was previously using an LG Still Air and wouldn't even use the thing for a warmer or hatcher. Just awful. Here again, many BYCers have had wonderful successes with them.