I used to work at a big name chicken fast food restaurant, MANY years ago before it started going by just the 3 initials. While I don't know the official 11 herbs and spices, I do know the "secret" to the extra crispy version...they dredged the chicken in the flour mixture, dropped it into water, let the water drip off a bit, then dumped it back into the flour. The first dip into the flour and then water sort of serves as "glue" which sticks the second round of flour on. Keeping the grease hot and keeping the chicken pieces from touching each other in the hot grease is important. I still love fried chicken, which is why I got Buff Orpingtons...they look like they are already fried golden brown