I love Cackle Hatchery! Got my order last Monday. Ordered 6 Light Brahmas, 6 Welsummers, 6 Speckled Sussex, 6 Silver Laced Wyandotte's, and 5 Spitzhaubens. All of them were alive, the roosters were marked(we didn't ask), and got an extra Light Brahma, and an extra Silver Laced Wyandotte. They are all doing great right now.
I understand people can be upset about bad situations, but this is a hatchery that ships thousands of birds. There will always be a few weak ones or runts, because they HAVE to ship them out before they are a day old. Its not like they can make sure they are growing properly. I feel like if people order chicks and they die, most people always try and blame the hatchery. Sometimes Cackle can make mistakes, but for the most part they don't. You often hear bad reports towards hatcheries more so than the good. I am certain the problems make up a very small percent.