I have ordered from cackle twice the first time I got 12 barred rock, they also sent me 1 extra (So 13). The second time I ordered 26 mixed breeds (I also got 3 extra) The first time I did not have any die, but the second time I had three die. One of them was sick and acted very weird (It had been this way since I got them), even a chicken vet could not tell me for sure what was wrong with it. It either had a bacterial infection from cackle, or a head injury from shipping. The sick one was a welsummer and it died, along with two of my buff cochins. When I got the buff cochins their eyes were shut and would not open, they are open now. I assume this is how they were supposed to be though because they were all like that. Overall I have had a good experience with Cackle though, The only issues I had were
Pros;
1.All of the chicks made it through shipping
2.The chicks looked healthy (Except for the one)
3.They got my order right
4.They included extras
Cons;
1. Sick Chick (If it got a head injury in shipping it was not their fault but it was most likely a bacterial infection)
2. Lost 3 chicks.
3. They had to move my ship date back