Anyone thinking of using this hatchery needs to read this, sorry for it being long winded. It will give you the information you need to know about Cedar Creek.
Add me to the list. I was a little skeptical, but my 7 year old daughter wanted Blue Laced Red Wyandottes, after her flock was destroyed by a fox. So I had seen this hatchery before and I bought without doing enough research. I contacted Cedar Creek to check availability of the chicks. Reply... "Could have them in 3 weeks" I added some other less expensive breeds to the 5 BLR's to fulfill the 15 chick minimum. I was emailed a ship date. Ship date came and went, didn't hear a thing. I emailed for status of my order. Got a call the next day while I was a work, garbled voice message received, but I thought it was basically saying that my order would be sent out next week. So I tried on multiple occasions to call back as the voice message had stated if there are any questions please call back. Finally on the 4th attempt I left a message with my work hours and 2 separate phone numbers to contact me at. Next day I received a call (during my work hours that I had specified not to calll in the message) verifying that they didn't have the BLR, but they should next week. OK. No problem, but I did attempt to call multiple more times. I should note my daughter had already gotten impatient and bought 10 birds locally cause of the wait, standard breeds
Well the following week came, and I received a phone call with a tracking number. The call came during those hours that I had told them I worked, but I happened to be on break when the call came in so I answered, but was short on time. Besides the tracking number she told me... they couldn't fulfill the BLR's, gonna refund me the money. Frustrated since this was the only reason I ordered from them, but things happen so I just figured "My daughter will have 10 new birds even though they weren't what she wanted". . Anyways I asked what exactly they had shipped. Only then did she tell me... "The other breeds I had ordered, and a few of the substitutes". I had listed one substitute breed, but had stated "few", and not for the BLR's. I came home from work and told my daughter, "Your birds will be here tomorrow, I won't be able to pick them up in the morning, when the post office calls I will instruct them to just deliver them, but you and your brother be sure to answer the door, the mail lady usually comes around 11 a.m."
Delivery day comes and sure enough post office calls. I told them to Proceed as previously stated. I call my son, who is 13 and extremely responsible for his age by the way, let him know and he says "OK". Told him I'll be home at lunch, right around the time they get there. Well the mail lady comes and my son is greeted at the door with "Here are you chicks, I hope some of them made it, there are definitely some that didn't" Son calls me, he doesn't really want to mess with them as he says "not sure how many are dead a few are moving in that box, but it stinks terrible. I told him "No Problem already on my way home, just passed the mail lady." First thing I see on the box when I get home is that of the birds I ordered only 5 were shipped, the other 7 were the subs that I had stated a "few" would be OK. The smell is horrid, but I open the box to find 3 birds that had to be dead from almost the time they were shipped as they were just a mess, those were the smelly ones. Then 2 birds that appeared to have died more recently. The last casualty was unable to walk and on its last few breaths, which I had to explain to my daughter needed to be euthanized as it had no chance. So the survivors consisted of 1 bird I ordered, and 5 of the subs. I immediately attempted to call Cedar Creek, no answer. So I emailed, got a reply later that evening. Refund would be dependent on calling the Post Office and verifying dead loss.
Well that's where I stand today. I'm not expecting to ever see a refund as my son didn't open the box in front of the mail lady. I didn't expect so many problems. We've received over 60 chicks in the last 3 years prior to this with not a single injury or death via USPS. So I did make the mistake of assuming there wouldn't be many problems. I do take partial responsibility, I should have told him to verify what was alive in front of the mail lady. I also should have clarified that a few substitutes didn't mean 75% of the order!!! But still feel the Hatchery is mostly at fault and a substantial refund should be made.
I can tell you however that in the short time of speaking to Cedar Creek, they have very poor communication and customer service. You won't get a hold of them via phone. Their shipping methods are extremely poor, just a plain flat rate Postal Box with a few holes in it. I would lean towards there being some health issues with some of their chicks, as it is awfully odd that of the 3 breeds shipped to me, only one had a good mortality rate over 2 days. Also, I did research after these problems. Kind of like buying fire insurance for your house after it burned to the ground, right? As previously stated they have an "F" at Better Business Bureau. I looked up 5 other hatcheries, the lowest rating aside from Cedar Creek was a "B+". Also, I found this thread... So, If I should to my surprise receive a refund of more than just the BLR's I'll be sure to post, but my recommendation is to avoid this mess of a so called hatchery at all costs.
People generally love to help and there are some really good people here who will be happy to help you identify what you have. You are correct though, having ordered the blues, it might be hard to tell for awhile yet. It will especially be exciting to see the eggs they lay 
