We banked at US Bank and still do, but did our business banking through a more local bank. No doubt, if we had ever bounced a check, they probably would have called us. At US Bank, we know one of the tellers after years of business and she takes great care of us if we have a need for something over and above.
I remember when I first got a checkbook, 1978 give or take, and the lessons were learned quickly. If you don't have the money... don't write the check.
I worked with a guy once who came into work one day complaining about his bank charging him for "all these bounced checks". I asked him, "Carl, don't you balance your checkbook?' He told me he did, but the bank had, "... cashed a whole bunch of them at the same time..."Pete