Dissatisfied with care received?

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Man collapses with ruptured appendix... three weeks after NHS doctors 'took it out'

By Daniel Bates
Last updated at 6:04 PM on 25th August 2009



After months of excruciating pain, Mark Wattson was relieved to finally have his appendix taken out.

NHS doctors told him the operation to remove the ruptured organ was a 'success' and he was discharged from Great Western Hospital in Swindon, Wilts.

But just weeks later the 35-year-old collapsed in agony and had to be re-admitted by ambulance.
Enlarge Mark Wattson

Mark Wattson, 35, from Swindon may have been the victim of botched surgery after he had to have his appendix removed twice

To his horror surgeons from the same team told him that his appendix was still inside him and had burst.

In an emergency operation it was finally removed, leaving Mr Wattson fearing another organ may have been taken out during the first procedure.

The blunder has left Mr Wattson jobless as bosses at JJB Sports, where he worked as a shop assistant, didn't believe his story and sacked him.

Last night, as an internal investigation began, Mr Wattson told of the moment he realised what had happened.

'I was lying on a stretcher in terrible pain and a doctor came up to me and said that my appendix had burst,' he said.

'I couldn't believe what I was hearing. I told these people I had my appendix out just four weeks earlier but there it was on the scanner screen for all to see.

'I thought: "What the hell did they slice me open for in the first place"?

'I feel that if the surgery had been done correctly in the first place I wouldn't be in the mess I am today. I'm disgusted by the whole experience.'

Mr Wattson first went under the knife on July 7 after his appendix ruptured and left him with severe abdominal pain for several weeks.

He was discharged the next day but exactly a month later he had to dial 999 after collapsing in agony while job-hunting in Swindon.

Following the second operation his appendectomy incision became infected leaving a hole in his stomach 4cm deep and 2cm wide.
Mr Wattson

Mr Wattson was readmitted to the Great Western Hospital in Swindon after his appendix ruptured

Mr Wattson was then admitted to hospital for a third time and spent another six days hospital and was prescribed antibiotics to treat the infection.

He said: 'I had a temporary job at JJB Sports but when I took in two medical certificates saying I had my appendix out twice they didn't believe me.

'Now I'm helpless. I can't go out and find a job, I can't go to interviews. I can barely walk and am in constant pain.

'Before the first operation they told me I had to have my appendix removed and when I woke up afterwards they said it had been a complete success.

'But then I keeled over in agony one month later and they did some tests at the hospital and we could see the appendix was still there on the scans.

'As far as I was aware they took my appendix out and no one told me any different.
'I have no idea what they have taken out but I want to find out what went wrong."

Earlier this month it emerged surgeons at a hospital in London operated on the wrong patient when two people on the same ward had the same name.

The unnamed individual had a lung operation that should have been carried out on the other person. Another mistake involved removing the gall bladder from the wrong person.

Compensation payments to NHS patients have risen by 20 per cent in the last year to a record high of £769million, meaning that more than £2million on average had been paid every day to people lodging claims against the health service.

A spokesman for Great Western Hospital confirmed representative had met with Mr Wattson and an investigation was ongoing. He was unable to confirm what, if anything, was removed in the first operation.

Paul Gearing, deputy general manager for head and neck, general surgery and urology for Great Western Hospital NHS Trust, said: 'We are unable to comment on individual cases. However, we would like to apologise if Mr Wattson felt dissatisfied with the care he received at Great Western Hospital.'
 
Oh yeah, been there done that.
I went to the ER of an infamous hospital in Rocky Mount, NC with severe right sided abdominal pain. The young doctor that saw me diagnosed it as ovulation pain. This was about ten years after my hysterectomy during which my right ovary was removed. I told him that about half a dozen times.
He wrote me a script for pain meds., made some comment about how he was late for his dinner date and left.
Three days later my appendix burst. I contracted staph and tetanus in the OR. I was in the hospital for eight days with a rotation of three different antibiotics going at all times. My veins kept blowing out the IVs (16 times!). It wasn't until I noticed something strange in one of the IV bags that they realized that the reason my veins were blowing out was because they were mixing two antibiotics that can't be mixed together.
I left the hospital with six jackson-pratt drains that had to stay in place for four weeks. My appendectomy scar is over 14" long.
A year later, after much debate, I decided to sue the hospital. I am not the suing kind. When a lawyer investigated he found that the records of my first visit to the ER had mysteriously disappeared.
Sorry, I didn't mean to hijack your thread. Let's just say that I pick my hospitals and my doctors very carefully now.
 
Hospitals are very iffy.
When I was preggo I had this KILLING pain right below and in the middle of my rib cage. I was doubled over in pain. Im not the kind to go to the Dr at all. Hate them places.
Well after 12 hours of non stop pain I went.

'Oh its just nausea'

They didnt even examine me! Just walked in wrote me a prescription for some kinda nausea meds and left. Didnt mind billing me for $600 though.
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I never even got the prescription filled.
 
Years ago I had typical "appendix" symptoms, went to ER, went right to surgery now I have no appendix, a huge scar and the appendix was not the problem. Oh and I was allergic to the type of stitch material they used too.........
 
Some hospitals are run by idiots IMO

I had excrutiating pain after my 3rd baby was born. I passed out twice due to this. Went to the local ER and some Doc that could barely speak English told me I was constipated and acted like I was faking the pain for meds or something....Well, we went to an ER in the next town and they ran tests and did all sorts of things and then immediatly rushed me to Sacred Heart in Pensacola FL for emergency surgery to have my gall bladder out. Some gall stones had rolled out and blocked soemthing or another and I spent 3 days there with 2 separate surgeries to fix it all......

The same ER that told me I was consitipated is where I was receiving OB treatment for my pregnancies.....I had severe hyperemesis and I went in to be admitted for IVs as usual but the labor/delivery rooms were full so they sent me to the second floor where the nurses tried to put in an IV. After 6 of them were unsucessful and being RUDE to me, they called in an anestesiologist (who usually had to administer my IVs because I was so severly dehydrated and my veins were basically invisible) She found 3 needles stuck in my hospital bed!! They had left them there....she went and threw a fit....

During one of my visits to the ER for my pregnancies there was a nurse talking to an abmulance tech. about a wreck that had happed earlier that day that apparently a woman pulled out in front of a bus and was killed.....The nurse, in front of me, says "Well, that is what you get for being stupid" OMGosh! I was completly outraged at this crappy hospital at this point and I scheduled a meeting with the Director of the hospital to make a complaint.....
 
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You have to be your own advocate in our health care system. I had acute appendicitis 8 times in 3 years. None of the Dr's. believed it was appendicitis. Finally I went off plan to my previous Dr. Discovered that I had a tumor growing in my appendics. Had it removed and have been fine ever since.
The Dr's that misdiagnosed me... Group Health Coop- the same system the gov't is looking at to model the National Health Plan on. No wonder lots of people here in western washington call it Group Death.

Imp
 
I'm allergic to penicillin. I can't take it, it says so in my records. Twice I've been in the hospital (once for a kid, once for an appendectomy) and I've asked nurses what they are giving me. "Amoxycillin" they each happily replied. At which point I showed them the bright orange medical alert bracelet and told them I was allergic. They quickly went away to consult the IDIOT doctor who couldn't be bothered to look at the records.

I think anyone who is hospitalized, particularly for any long term treatment should have someone as an advocate, who can ask the questions they might not be able to.
 

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