I have a 6 day old chick whose vent is very swollen and red and she seems to be in distress. She won't eat or drink and just stands with her head and wings down. As soon as I noticed I soaked her bottom in warm water, then ran her over to my neighbor who has raised chicken and quail. He didn't think her vent is blocked, but told me to put antibiotic cream on it to help with the inflammation. I did that a few hours ago, but it doesn't seem to be helping. I feel so bad for my baby. Can anyone tell me what I can do to help her? None of my other chicks have ever had this happen to them.