One thing I love about my phone is visual voice mail.

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One thing I love about my phone is visual voice mail.![]()
I guess we aren't a real business then. If I know a place is family-run, I will give them a break. Especially for a place like ours that is a farm. If someone is sitting next to the phone all day, they can't be out running a farm. I'm very glad that most of our customers seem to be very understanding of the fact that we are a small family farm and therefore we don't have secretaries or office staff.
Answering machine? I usually hang up immediately... unless it's real important for them to get back to me quickly... even then, lots of folks don't even listen to their machines.
I just let it ring. I never answer my home phone. Only the people I know have my cell number.
Life is much nicer not having to talk to all the solicitors.
I also identify myself on the phone. "Hi, this is David [insert last name here], is Sarah there?"