I am so glad everything is fine
, it is scary to get a message to call back but I wanted to add as an FYI, they are not supposed to guve any information on a voice mail. Due to Hippa laws (regarding patient privacy)
The only information that should be left is for person to call back. I have worked as an MA in a urgent care facility for almost 20 yrs and just finished my RN degree last month.
I almost choked when somebody said they were left a message that their husband was sterile, now THAT I would have taken somebody's leg off and beaten them to death with it.
Ok another thing to add here that I get cussed at frequently for.....
If you want your husband, wife, sister, children to have access to your medical information you have to write it down and give it to the care provider. Many times I have had very upset people that I have to explain that due to Hippa law, I am unable to provide any information. I try to explain this gently to people, but on many occasions I have heard some pretty negative replies. We understand...we really do, but our hands are tied...we could lose our job over a privacy infringement.
Ok, sorry to hiijack your thread...just wanted to give some info.