Spook, not a mortician, I worked at a mortuary. I worked with people choosing headstones, processing cremations, paperwork, etc. What did me in was the family that lost that child to the dog bowl, they wanted Winnie the Pooh on her stone. Disney said no. I harrassed those people mercilessly for months. Eventually, they sent a very nice letter and an original cel to the family, but never did give permission for their image to be used on a headstone. The family was happy with the outcome though.