I agree, vets are always the best choice. If they aren't an option, it's up to us to help them find a solution. In this case, I think the place to start is figuring out if the bird has an obstruction. If the OP can post a video and some pictures I think we can all come up with a plan.I agree a vet should always be the first go to, even if it's just for advice. Sadly most don't have that option and that's why they come to the BYC.