They will email you or give you a call when they have shipped. Then the post office will call you to come pick them up...unless you are on their postal route, then they will deliver them, but then the chicks are bouncing around in a postal truck, so try to pick them up. Ideal will call you again to see that you got them. If you have any questions write them down and ask them when they call.
It was very straight forward and they were wonderful to work with. I think the postal service was glad to get rid of them because of the peeping. All I said when I got there was,"Chicks!" and they pulled me out of line and thrust the box at me like, 'hurry, go, quickly before we lose our minds.'
They hatched on the first, and we had them the morning of the third.