Yesterday we hatched our first group of chicks, but I am very concerned that one of them may already have "pasty butt"...I cleaned the chick's bottom with warm water, and dabbed a little neosporin on the area to prevent an infection since the vent seemed to bleed a bit. Is this normal? Also, I'm not even sure if I completely solved the problem as there still seems to be a bit of material clogging the vent. Should I go in manually to resolve this and if so, how do I do it? I'm so lost and can't seem to find enough info or pics to confirm that I should even do this, please help!