We have had a lot of problems with the have a heart traps. Coons getting in and not setting trap off or getting back out. We went on line and googled live traps and ended up getting a tomahawk trap. It has worked every time so far. Nothing has gotten back out of it or got the food out without setting off the trap. We have had it less then 2 weeks and have now gotten 5 coons and 2 possums. Good luck trapping them. Make sure the trap is big enough or the door won't close all the way and they can get back out too.