I ordered from them because of the minimum shipments. I had problems in the ordering process.
First they confirmed my order for 3 chicks, however, informed me they were coming in 4 days, not the 3 weeks date I had asked for. So got on the phone and was told I had to order 8 chicks. So I asked them to cancel the order, after which they said "sure, $10 cancellation fee." I raised a stink and got that waived.
So then I worked something out with a friend to have the chicks shipped to her, I come get them, feed them, warm them and stay the night then bring them home. Re-submitted my order, this time clarifying the date I want (the date listed on their page). They never confirm ship date, but when I call to find out, they've pushed it back a week to be "safe" because of the first mix-up!!!! So mad at this point.
They were, however, able to call the hatchery and get the chicks sent when I wanted. My chicks arrived on the Tuesday morning having been shipped Monday. All were alive when I got them (I decided to up my order to 5). One died 2 days later. The others are now a week and a half old.
You will NOT get a tracking number or shipment confirmation from them, and they can't get one from the hatchery until Thursday.
I don't love them. having been on this site now, I think I'd look for a local breeder, but I had a hard time figuring out where one starts with all this stuff. I do love my chickies though