I thought they had a chat/email option online....@Cynthia12, please dear lady don't mess around with your heart. You kinda sorta depend on it to live and if it is 'talking to you' and your b/p is too low, PLEASE don't wait around to see what happens. You may not be pleased with the end results.
Question.
Y'all tried to return something to Amazon lately? Always I've just requested a return authorization and label, they have sent me one and the end.
Well, I bought DH a pair of Carhartt pants from there for Christmas and they didn't fit. They didn't even feel like the 'canvas' material they claim they were made from (knock off from China maybe?)
So I asked for a return authorization and got one. Put the package out for our UPS guy to pick up and he said he couldn't do it. What they had given me was an authorization to return it via a UPS Store. The nearest UPS store he confirmed is 100 miles from here. Ain't gonna happen. Service isn't available so I called customer service again and explained the situation to them. Told them I couldn't use the UPS Store option because there isn't one anywhere near where we live. Nice young lady understood even though English wasn't her first language and gave me a return authorization for a UPS pick up.
Well figured out today when I looked at my refund that they charged me 8$ for the pick up! They had that listed as an option BUT if the first option which is returning the item via a UPS Store which isn't available here, why are they charging customers to pick up the item when it says, eligible for return pick up by Jan 31?
Come on Bezos. You can shoot William Shatners fat arse into space but you are charging people 8$ to pick up their guaranteed full refund requests?
I'm trying to find an customer service email address so I can rip into them. I'd call customer service but am tired of talking to people who barely speak English.
Oof that's frustrating.