From what read online there isn’t much they can do for your condition. Your body just has to heal. I am sorry you are in so much pain, esp with no heat.I cant get the mri til feb 14th or some where in there. Im in soo much pain and no heat for 2 weeks. But, I will be getting a brand new heater and air conditioner Temp in my bedroom is 43 According to the man a $6-8 K value. I hope everyone is doing better then I am .
It is very good news you are getting a brand new unit at no cost. That’s a real plus.