Granny's gone and done it again

Lady answering the phones at Roberts Dr. wont give me any info. Said Im not on "the list" Its never been a problem before this takeover by Nortons.
It makes you want to growl when you've been doing all their paper work and even signing your name and one person decides it's not good enough! I understand why they do it but sometimes it's very frustrating
 
And he was going to the doctor right?
he was having a heart cath
I came home yesterday at 11 and slept the rest of the day. This morning went back to bring him home. Had a video visit with his GI when we got home. His abcess isn't shrinking so have to go back for more tests.
Does he have to be admitted again. Poor guy
 

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