- Sep 6, 2016
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Like I said, Granny may decide. I don't want her to think she is going to war with anybody.@lovesfarms, that is where his doctor comes in. He is where he is now due to his diagnosis. I dealt with these people professionally. You cannot go to war one on one with them without having your doctor behind you with the right diagnosis. Without them they will deny anything they want to.
I never had problems with my father's coverage nor was it complicated, and I knew only what nurse's needed to know and that was enough to make me distrust them immensely.
Which is why I also recommended that Granny talk to the Social Services dept at the facility where Tom is. They can explain everything to her in a way that the common lay person can understand. That is what they are there for.
I had more people approach me about their insurance coverage when I worked with my husband. All coverage was basic for the major insurance companies. I could tell them what their co-pays would be and a rough estimate on how much they would be charged. Plus, Medicare I know for sure gives out an annual handbook for all members. Tom probably has one. I know I just got a new one myself I think within the last couple of months.
But it all comes back to the doctor. Without good communication between the doctor in charge and the patient's family, nothing is going to get straightened out so I stand by my statements.
Talk to the doctor first. If the facility won't put you in contact with him or her, find out what his name is and do it yourself. The nurses at the facility should be getting in touch with her whenever the doctor goes through to inform family of any medicine changes/etc. A family member has asked me when the doctor was due to make rounds so they could be there to ask questions. We always told them and called them when we knew for sure.
If that communication is not there, he's not in the right facility anyway. Just the opinion of an experienced nurse who cared about her residents like they were my own family.
Only find out what her insurance really covers so she can make an informed decision. Nobody knows what your insurance covers like the insurance company themselves.