I've worked many years in retail (NOT any more, thank goodness
) and there are two types of entry level employees: The ones who start off knowing squat but watch, listen and learn... and the ones who start off knowing squat but don't give a hoot.
The trick is to find the employee that, even if they don't know, will find out the CORRECT answer for you. You don't have to know everything... just know where to find the info.
I'd rather sit around a couple minutes while an employee finds out the answer for me than get an incorrect answer in two seconds!
The trick is to find the employee that, even if they don't know, will find out the CORRECT answer for you. You don't have to know everything... just know where to find the info.
I'd rather sit around a couple minutes while an employee finds out the answer for me than get an incorrect answer in two seconds!