My son took his own allowance and bought a Emden goose from Heartland Hatchery/Alan Nieder in April. He was hoping to breed it with his other Emden goose and show it in 4-H. I don't know what the goose is but it is not a purebred Emden. It looks like a crossbreed between an Emblen and African goose. My son cannot show it in 4-H or breed it with his other goose. Long story, short, after several phone conversations with Mr. Nieder, he refused to give my son a refund. $13 is alot for a child to be out of. He did not deliver what he was selling. He has no heart, he is just in it for the money and he doesn't care who he hurts.
Hi, Heartland Hatchery here. I remember this transaction, and I am confident that you got an Embden gosling, not a cross breed. Your bird was healthy and not deformed. We promise to sell healthy birds. We do not promise that every one of them will be show quality. Having said that, we have had many of our birds end up at the Mo State Fair, but again, we don't claim that our birds are show quality. If we had of, there would be a reason to refund your money. We didn't claim that, so therefore, that is why your request for a refund was denied. We are not out to cheat people, and we do genuinely care about our customer's satisfaction. If my memory is right, my husband offered you another gosling at a reduced price, but I can't say for sure. You didn't want that, you wanted a full refund of your money.
My husband and I have raised three children who were very active in 4-H, and FFA. While it is true that our children raised pigs and lambs to show and not poultry, we are still very familiar with the program and can relate to this situation on a personal level as well. 4-H is a learning experience, and all too often used as another venue for parents to be the ones competing, and it can be big business and very costly. As stated later on in this thread, 4-H is a learning experience. Having had 15 years experience in the 4-H and FFA world, I can tell you that the way to get a show quality animal is to get them from breeders who specialize in selling show quality animals. My son travelled to Iowa several years to purchase show quality pigs. My daughter purchased show quality lambs from breeders who specialized in show quality lambs. You ordered from a hatchery that hatches chickens, ducks, guineas, turkeys, and goslings. We do not specialize in any one type of poultry or any specific breed. Breeders that specialize in selling show quality birds are just like those that specialize in show quality pigs, lambs, and steers. They spend lots of time and effort and money to improve their blood line for perfect attributes of their animals, and most often just raise one or a few breeds to perfect their product.
We regret that you did not feel as if your bird was something your son could show for 4-H, but we are confident you got what you paid for. We are sorry about your son's experience, but we do not feel as if we have done anything wrong.
Businesses, including poultry hatcheries, are often thought of as the bad guys. Maybe that's because it is easy to think of them as faceless names. I just wanted to put our side of the story out there. We are a small business. My husband is a farmer as well as owner of the hatchery, and he has 40 years experience raising poultry and hatching eggs. I work outside the home as a bookkeeper and also own my own small business. We are just regular people, trying to make a living. This may not mean a hill of beans to some of you, but I thought it was important to get that out there.
Thank you for your time.
Jackie & Alan Nieder
Heartland Hatchery
R.R. 1, Box 177-A
Amsterdam, MO
660-424-0408