Hatching Eggs / Paypal CHAT Thread

[debs_flock]

Quote:
Just stick with it.

In our recent kitchen remodel, we bought a micro/conv/wall unit from the Sears Outlet store (turns out they sell the products, but are actually not affliated). Anyway, it was a $4,000 unit and we bought it for $1,200. It was a customer return and the exact unit I wanted but was unwilling to pay $4K. I NEVER buy extended warranties, but since it was a return item, I sprang for the $300 5-yr service contract.

When we had it installed, it worked briefly and stopped. After 3 service calls they fixed it. It worked a week and stopped again. This time the service guy said, DO NOT use this, it's non-repairable and could be a fire hazard. After several phones calls and "not our responsibility" from the Outlet Store, the warranty people and Sears...................Sears decided to eat the cost and brought us out a brand-new unit (the same model), installed it (we never paid for the install since we had a contractor) and hauled away the old one. Once they decided to honor the sale, it took less than 3 days and it was installed and we were done.

At one point they just wanted to give us the $1200 credit for a new unit or refund our money. I pointed out our brand-new cabinets had been cut to fit this particular over-sized unit and the "totally checked out unit" they sold was declared a fire hazard by their own service people. "Want to pay to replace my house anyone?"

We ended up with a brand-new $4K unit for $1.5K, including the 5-yr service contract.

It was worth the few dozen phone calls I had to make.

 

[flocksalot]

Well, they'd be losing a longtime customer here. Two tool chests, 90% of the tools inside, a wet vac, motorcycle lift and all the tools on the self... all craftsman.

Get this... the guy won't answer my calls now!

Oh I was a long time customer. And a good one to boot, but I'll only put up with so much and then they get the boot. Hubbies very particular about his tools. Everything must be Milwaukee or something else. I don't really care what they are as long as they work, don't break, and aren't made in china. I steal all my fathers well made tools. Good thing he has tons cause I still have to share with my 7 brothers and sisters. Well mostly just my brothers. My fathers tools were well made. Most stuff now has flaws built in to keep the economy going.

 

[caj1985]

Our neighbors in Shreveport completely remodeled their kitchen and had a new wall oven with glass door installed (bought all new appliances from Sears). The first time they used the oven she put the food in where the baby was crawling around on the floor and followed him into the den. 10 minutes later the supposed to be tempered glass oven door exploded throwing glass shards everywhere and embedding them in all the new kitchen cabinets. Thank goodness the baby had crawled out of the kitchen or it would have killed both of them. They never did find out what caused the door to explode. Sears wanted to replace it with the same model. UMM, NO!

 

[Bettacreek]

I think I might be making a drive to sears to have them look up the purchase and print it out. I'll wait until G gets home so the kids can stay with him. Never underestimate a woman's determination to not get screwed over. He makes good money, but with the house, repairs on the house, the kids and birds and everything else, we can't just hand out hundreds of dollars for nothing.

 

[TNBEARCHICK]

go get em betta!

It really stinks because companies make crappier products and charge you out the butt for them and then won't stand by them.

 

[Bettacreek]

Yup. They made everything better in previous generations. No wonder I went for a man with such an age difference... they just don't make anything like they used to, lol.

 

[flocksalot]

Well since I'm turning 50 next month does that apply to me too? Cause I'm not to sure I'm well made. And my hubbies thinks I'm short a few nuts and bolts here and there.

 

[caj1985]

Well since I'm turning 50 next month does that apply to me too? Cause I'm not to sure I'm well made. And my hubbies thinks I'm short a few nuts and bolts here and there.

That goes with the age, dear. I turned 50 in March. Nuts and bolts have definitely worked lose because nothing is in the place it used to be except my teeth and hair. LOL

 

[flocksalot]

Yeah things keep falling from where they used to be. Sure glad the turkeys don't care. But then some people think its debatable that I was ever all put together anyway. But what do they know. A few loose screws makes for a more amusing life!

 

[SusanRenee]

Yeah things keep falling from where they used to be. Sure glad the turkeys don't care. But then some people think its debatable that I was ever all put together anyway. But what do they know. A few loose screws makes for a more amusing life!

Muhhha! Oh, Betta, your starts got sent yesterday, I just need to figure out where in the truck disaster I set the receipt with the tracking numbers.