We've got chicks from McMurray hatchery - they arrived Monday morning. We seem to be having trouble with pasty butt and don't want to lose any of our chicks!! They're in a brooder that is not too crowded, we have two red lamps for heat - the temperature seems about right because the chicks aren't piling but are evenly dispersed throughout the brooder. We've put out plenty of food and water - the water has added sugar and Quick Chick. We switched them from paper towels to pine shavings last evening. We're having a hard time cleaning them up using paper towels and warm water. What is the best way to pick it off - we are so worried about hurting them and pulling out their fuzz! Not sure what is causing this, but does anyone have suggestions on treating and preventing?? Thanks!!!