If you are on a mobile, you may need to down load a BYC app. You can check out this link and either post a question or take a look at the stickies at the top on apps. I do not use a mobile here, but I have heard there are issues unless you down load the app...
What browser are you using? Internet Explorer does not play nice with BYC. Chrome or Fire Fox is best and make sure they are current and not old. If you are using Chrome or FireFox and still having issues, then you might contact a moderator about this. I would PM this person and she should be able to help you with this. You shouldn't be having a problem...
Good luck with your poultry raising adventures, and I hope you find everything you need to know. Don't forget to take a look at BYC's very useful learning center (If you haven't already)! The learning center as well as the forum should answer your questions! There is always something new to learn! Glad to have you here! See you around with the flock.