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Best of luck.We just ordered from them a few days ago.. just got shipped yesterday morning and sent out from USPS facility in Des Moines to whatever the next location is. I just hope the USPS workers who handle them are gentle but I know it's normal to lose some or all during this process. 15 was minimum, we did 16. Their site says they need to be delivered within 72 hours of hatching/shipping. Will keep y'all updated as time goes.
I would say that losing one or a few is fairly normal, but losing most or all of the chicks is pretty rare.I just hope the USPS workers who handle them are gentle but I know it's normal to lose some or all during this process. 15 was minimum, we did 16.