I read it somewhere's, the toggle switch?
I can't get it above 97 with the thermoneter on the grate. And I've never had to put a towel around it, it was always steady. Very frustrating. I found how you can reset to the manufacture setting but that isn't working either.
What do you mean you have it set? Is there a temperature guage somewhere's. I am going by the three thermometers that I'm putting into it. My hydrometer (the one with both the temp and humidity) always said 97. The one that's in plastic that you get with the incubators always said 100 to 101 on top of the eggs. The other regular thermometer said 99 to 100. So I just went by that. The hydrometer is saying 93 now, and the regular one is saying 97. I don't have the plastic one in there because there is no eggs in it. I will call the company in the morning and see if they can help me. I love this incubator, it has always been set the eggs and just turn them every day. Even opening it the temp would go right back up within minutes. Hope I can still use it. Thanks for your help.