Hovabator Not Heating

allyclair

Chirping
Apr 16, 2015
60
6
51
It's a brand new Hovabator 2362E and I've only done one hatch in it so far (seemed to work fine then). Cleaned it and stored it in it's box for 2 weeks, and when I plugged it in last night the heating element is not working at all. There's not much to it, but I'm not great with electronics, as far as I can tell it must be something wrong with the circuit board inside the thermostat box?

I've called the manufacturer but they're not open weekends. I'm thinking I just got a bad one and will need to replace it, but was wondering if anyone else has had this problem with an incubator that is similar?
 

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