Ahh I am so sorry about your first experience with this! Like PP said I don't buy chicks between november-march because of the cold temperatures,bad weather causing delays and etc. I find local breeders and pick the chicks up myself. I just purchased 8 chicks locally lthat our breeds I can't even find in local hatcheries around here.
As for birds that we do buy from hatcheries (which are only our meat chicks) they come from a hatchery in our own state about 6 hours from us. Our AG store in town actually is the one that works with the hatchery and they have there own truck pick them up and they are brought to the AG store which then calls us and we go pick them up right away. Our AG stores truck picks them up and in the same day they are at the Store to be given out. We still usually will loose 1-2 out of 40 birds, but I LOVE that our AG store does this! We don't deal with any postal service crap.
Again, it is a bad deal you got. But an experience that many people go through! Look on craigslist, and local breeders I am sure you will find some in driving distance!
As for birds that we do buy from hatcheries (which are only our meat chicks) they come from a hatchery in our own state about 6 hours from us. Our AG store in town actually is the one that works with the hatchery and they have there own truck pick them up and they are brought to the AG store which then calls us and we go pick them up right away. Our AG stores truck picks them up and in the same day they are at the Store to be given out. We still usually will loose 1-2 out of 40 birds, but I LOVE that our AG store does this! We don't deal with any postal service crap.
Again, it is a bad deal you got. But an experience that many people go through! Look on craigslist, and local breeders I am sure you will find some in driving distance!