I just got taken for...

[smom1976]

I am flaming mad at the moment.

Back in august I signed up for a Bundle deal from at & t ... they changed our phone changed our internet and then offered us free dish for a year! sounded great.. I even remember posting about getting this Dish!

They never gave us the free year and then sent us to the website to fill out a bunch of stuff and we got some rebate.. (personally thinking it was for the set up costs...)

IT CANCELED OUR FREE YEAR!!!

we got a measly $50 check in the mail that canceled the entire year of free dish..

YOU HAVE GOT TO BE KIDDING ME!!

then we have to pay 54$ a month for dish.. this whole thing is crazy!! we have talked to about 20 different people about this and no one can help us.

I am totally canceling everything.. ATT sucks!

 

[debilorrah]

Yeah, I am not a fan of AT&T or Dish network either. We use Verizon Fios and while their service isn't great, we have very few billing issues and we always manage to get someone on the phone.

 

[HennysMom]

grrrrrrr I'd be mad too! I'm sorry this happend to you

I didnt even realize AT&T offered satelite

I thought the only 2 satelite companies out there for TV are Dish and Direct - both of which arent part of AT&T (I have Dish).

My experience is that AT&T is MUCH MORE expensive for phone usage than any other regular phone service. My mom had them and I about freaked when I saw her phone bill! I switched her over to Verizon's Freedom Essentials Package (unlimited local, toll and long distance calling) for $58.00 (including all taxes and fees).

She's saving over $40.00 a month now vs. AT&T

I have Dish Network's 250 pkg and its like $65.00 a month (all inclusive) and includes 5 Starz movie channels as well. My phone bill and cell phone are both with Verizon so I get a $10.00 discount for bundling my 2 bills together also.

I wish we could get cable or FIOs out here, but all we have is satelite services for TV and internet - its outrageously expensive compared to other things

 

[smom1976]

Now they are wanting to charge me a cancelation fee because I signed up for a 24 month contract!!

BUT I HAVE BEEN PAYING FOR THE FIRST 7 MONTHS NOT GETTING IT FREE LIKE THEY TOLD ME!

They didn't stick up to their bargan and expect me to pay mine!!!

 

[geareduplyn]

I dumped AT&T earlier this year. I have no land lines at all. I just found out though since I am a senior senior citizen they have to provide me with emergency call out service even though the phone is technically disconnected. As soon as I find out the procedure to do so is, I'm doing it. Make up for all the times they ripped me off.

 

[smom1976]

I have been on the phone for the last 30 min!

 

[jbowyer01]

If you only need phone service Vonage or magicjack is good. I've had run ins with ATT and direct tv (hughsnet). Anytime I've had a problem with Vonage they've always been helpful.

 

[ninjapoodles]

I read an account on Consumerist where someone got a satisfactory 24-hour resolution by going straight to the top:

MaryMichelle Timbang
AT&T Wireless, HQ - Office of the President
Executive Customer Service
[email protected]

Good luck! Don't let 'em off the hook.

 

[PamsPride]

Don't even get me started on AT&T Cellular I will start to

and since I am on bed rest (pregnant) because of my blood pressure I will not even go there!!

 

[FarmerChick]

wow I hate dealing with this type of stuff....bundle this and save, get this and save---most times you lose. Buyer beware big time...I know cause I got caught a few times also!

but ATT just treated me great.

My DSL was $24.95 while with Bellsouth. ATT bought Bellsouth and their new price was $19.95, but $14.95 for new residental customers. I called and said, hey, I want that $19.95 price. She said we can do better....you get the $14.95 locked in 2 years.

I hung up the phone smiling.....so lucky call for me!!!



but I hear ya...it just doesn't pay sometimes to try to save money...LOL