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Whoohoooo!!! I called on my lunch break today and got bounced around for a bit in their automated system. When I finally got to a real person, I explained what I had gotten in the mail, and the whole situation. The man was very kind and aplogized for the scare. Apparently, the ER doctor failed to mention in his report that I was having an extreme reaction to medication when I came in! /img/smilies/rant.gif So it appeared to my insurance that I had gone to the ER for a simple infection that could easily have been taken care of by other means. The guy apologized, assured me that the bill would be paid in full, and that there would be no further trouble! /img/smilies/big_smile.png/img/smilies/wee.gif
F.Y.I. Many automated systems will pass you to a person if you just dial "0". It doesn't always work, but it's always worth a try.Whoohoooo!!! I called on my lunch break today and got bounced around for a bit in their automated system. When I finally got to a real person,
Try to get a statement from the ER doctor stating that it was indeed an emergency.
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